i-Access Management

Supervisory software functions

Supervisory actions

  1. Define Group: Kiosks in the field can be grouped according to specified criteria such as province, region, district, etc.



  2. Define Kiosk: These pages are used to define new kiosks that are to be added to an existing system.



  3. Display User List: This page lists users that the system recognizes and who have been assigned different authorization levels to check kiosks' statuses and to monitor and intervene in their use.



  4. Add User: These pages are used to define new users who will be allowed to monitor and intervene in kiosks' use.
  5. Change User: This page allows changes to be made in existing users' authorization levels and access codes.
  6. Display Page List: Generates a list of pages that kiosks are allowed to access.
  7. Add Page Group: Accessed pages may be grouped. For example if there are three different addresses used for online banking, all three of them can be grouped together as "Online Banking" pages.



  8. Add Page Name: Names made be assigned to accessible pages to make them more intelligible than just their addresses would be.
  9. Add Page: Add a new address that may be accessed.
  10. Change Page Group: Make changes in previously defined page groups.
  11. Change Page Name: Make changes in previously defined page names.
Kiosk Status List

Display detailed information about kiosks, sorted according to the groups they are in.

  1. Group name
  2. Unit ID
  3. Location (Branch where the kiosk is located)
  4. IP address
  5. Most Recent FTP (When the most recent file transfer took place)
  6. Most Recent Click (When the page was most recently used)
  7. Ping (Check the page's Ping accessibility)
  8. Application
  9. Case (Cabin doors open/closed)
  10. Power (UPS on/off)
  11. Proximity (User present/not present)
  12. Temperature (Cabin temperature)
  13. Printer (Printer status)
  14. Printer Paper (Printer paper status)
  15. KCC (Kiosk Control Card function status)
  16. Memory (RAM capacity and status)
  17. Hard Disk (Disk capacity and remaining space)
  18. Application Version (Current revision number)
  19. Controller Version



The "Most Recent FTP", "Ping", "Application", "Case", "Power", "Printer", "Printer Paper", and "KCC" cells will appear red, orange, or gray. Gray means the function is operating normally. Orange signals the possibility of a critical situation while Red indicates that an emergency exists. By clicking on the link over a particular feature it is possible to display only the kiosks where an emergency exists for that feature.

Operational actions

After selecting one or more kiosks, the operator can take the same action with all of them: Restart, Shutdown, Send Files.

Reports

Detailed Kiosk Current Status Report

This is a more detailed version of the report displayed on the Kiosk Status List page.



Visit Numbers Report

This report shows the pages that were visited from kiosks, the groups the pages belong to, and the numbers of hits.

Unnamed Pages Report

This report displays a list of pages to which names have not been assigned. The operator may assign names to such pages if he wishes.

Daily Usability Report

This report shows the amounts of time (as percentages of the total) for a given date that kiosks have been out of use due to connectivity problems.



Customized Reports

  • Operational Command Report

    Shows any problems ("Fail", "Connection cannot be established" etc) that may have been encountered when kiosks were restarted or shut down as well as when these problems occurred.
  • File Upload Report

    Shows the upload statuses ("Failed" / "Succeeded") of files uploaded to kiosks as operational actions.
  • Activation Statistics Report

    Shows the number of people who used kiosks during a specified period of time.



Specific Visit Reports

  • Visit Numbers Report

    Shows the pages that were visited from kiosks, the groups the pages belong to, and the numbers of hits during a specified period of time.


  • Most Active Kiosks Report

    Shows the most and least frequently used kiosks during a specified period of time.


  • Unused Kiosks Report

    Shows kiosks that were not used at all during a specified period of time.


  • Website Hit Count Report

    Shows what websites were visited how often during a specified period of time.



  • Visited Page Report

    Shows what pages were visited on what days during a specified period of time.
  • Page Group Visits Report

    Shows how often page groups were visited during a specified period of time.
  • Detailed Page Group Visits Report

    Shows how often page groups and the pages in each group were visited during a specified period of time.

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